We really, really try our best to meet world-class service standards. But since we run international retail operations with several parties involved, sometimes shipping to some locations or keeping perfect track of inventory can be tricky. Even if sometimes this means that we must pay some extra money. Yet, we have been manufacturing and shipping underwear for over a decade, so you can be sure we have a lot of experience and will make everything possible to keep you satisfied. It’s all for your satisfaction.