I paid, but never received an order confirmation email

If you were notified of payment acceptance but did not receive an order confirmation email from us, please check your junk mail or spam folder first to verify that our domain email is not being blocked by spam filtering. However, if this is the case, please adjust your default spam configuration settings by manually adding ergowear.com to your list of “trusted senders” you allow and wish to receive e-mails from. There is a known issue with all @icloud and @mac email accounts, where our domain seems to have been blacklisted years ago for a reason we don’t know; certainly not spam, which we hate as much as you do!

If you are still experiencing issues upon updating/saving your new spam settings, please contact us to initiate an alternative means of delivery.

Rev: Feb 2025

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